Frequently Asked Questions


  • Are the prices per vehicle or per person?
  • The prices shown on this website and in our correspondence are always per vehicle.


  • How do I pay for my transfer?
  • You pay for your transfer in euros after your journey. 


  • If I need a transfer within the next 24 hours, can I book it online?
  • Please email us for availability at bookings @


  • Will I have to share the Car or Minibus with others who are not in my party?
  • No you will not share your vehicle with any other passengers. All transfers are private. 


  • Where will my Taxi (or Minibus) driver meet me?
  • Please see the Meeting Point page.


  • Does the transfer stop en route?
  • Our transfers are direct. Your driver will only make a stop if you request to use services or in case of emergency. 


  • Are the taxis and minibuses fully licensed and insured?
  • Yes, all our suppliers are fully licensed and insured.


  • Are all fares fully inclusive or will I be asked for extra money by my driver?
  • Fares are fully inclusive and include tax. You will not pay more than the price shown on our website. 


  • Can i order a baby seat or booster seat?
  • Baby seats and booster seats can be ordered online when you make your booking. 


  • What if my flight is delayed?
  • Your driver will monitor your flight and will be waiting for you even if your flight is delayed. If your flight is delayed by more than one hour and your driver has another scheduled transfer after yours, he will do his best to provide another driver although you may have to wait a short while during very busy periods.



Our clients say...

"We were very happy with the transfer service provided. Both drivers were on time, helpful and the vehicles were great. Thanks Elaine"
E. Perry (UK)

"Good evening, On both journeys our drivers were polite, helpful and on time. Our flight from Manchester was delayed by approx 40 mins, our driver was still waiting for us which was wonderful as it was raining heavily and we were very disappointed!! I will definitely use your company again, without doubt!! Fiona"
F. Palubiak (UK)

"Hello there, We have just come back form a short break and used your transfers to Puerto Banus. We just wanted to let you know that the service was fabulous... We had Carlos both ways and he was waiting for us on arrival and on time at the hotel. He was very polite and helpful and made our break not at all stressful. We would definately use you again. Once again, many thanks Kerrey Hitt "
K. Hitt (UK) June 2012


Contact & service