Frequently Asked Questions

 

  • Are the prices per vehicle or per person?
  • The prices shown on this website and in our correspondence are always per vehicle.

 

  • How do I pay for my transfer?
  • You pay for your transfer in euros after your journey. 

 

  • If I need a transfer within the next 24 hours, can I book it online?
  • Please email us for availability at bookings @ alcudiataxi.com

 

  • Will I have to share the Car or Minibus with others who are not in my party?
  • No you will not share your vehicle with any other passengers. All transfers are private. 

 

  • Where will my Taxi (or Minibus) driver meet me?
  • Please see the Meeting Point page.

 

  • Does the transfer stop en route?
  • Our transfers are direct. Your driver will only make a stop if you request to use services or in case of emergency. 

 

  • Are the taxis and minibuses fully licensed and insured?
  • Yes, all our suppliers are fully licensed and insured.

 

  • Are all fares fully inclusive or will I be asked for extra money by my driver?
  • Fares are fully inclusive and include tax. You will not pay more than the price shown on our website. 

 

  • Can i order a baby seat or booster seat?
  • Baby seats and booster seats can be ordered online when you make your booking. 

 

  • What if my flight is delayed?
  • Your driver will monitor your flight and will be waiting for you even if your flight is delayed. If your flight is delayed by more than one hour and your driver has another scheduled transfer after yours, he will do his best to provide another driver although you may have to wait a short while during very busy periods.

 

 

Our clients say...

"I am very pleased to say the transfer services provided by your company were excellent. The drivers arrived on time (even when my flight was delayed by over an hour, your driver Christian waited until 1:00am to collect me). Your drivers were pleasant, friendly and very helpful. Your driver David even helped me take my luggage into the left luggage facility at railway station and then dropped us off into town - which was over and above what was expected of him. The vehicles were of excellent standard and above my expectations, so I was very happy indeed. Furthermore, when I had to make changes to flights, the changes to the transfers were made promptly and without any hassle. Also, your customer service has been excellent and my emails were always responded to promptly and satisfactorily. Overall, a very pleasant experience and a reliable company to deal with. Should I or anyone I know be in Spain in the future I will be sure to recommend your services to them. Many thanks, Jaimin"
J. Patel (UK) August 2012

"Hi thank u for the great service will definitely use you again!! David the driver was very helpful and spoke good English. Mr Mrs Fallon."
Mr D. Fallon (UK) June 2012

"Hi It was a pleasure using your service, the driver was ontime both on arrival and on departure, he was very helpful and the cars were just fine, and very clean i must say. As mentioned before, it was pleasure, and I will contact you again next time in lovely Costa del Sol. Thanks Rgds Henrik Johnsen "
Henrik Johnsen (Denmark) Aug 2012

 

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